AIRFLEX 10-YEAR WARRANTY NON-PRORATED
EFFECTIVE DATE: 011/17/20
You have purchased an Airflex built with quality components and modern materials by the time-tested hands of master craftsmen within McRoskey Mattress Works. Your Airflex has been constructed to provide long-lasting comfort and support. Rest assured that each mattress we produce will exceed your expectations. Your new Airflex is warranted to be free of known defects. However, should service be required, it will be repaired or replaced as specified under the terms of this limited warranty to the original purchaser or interior design customer only.
Mattress care and warranty instructions
Your new Airflex has been carefully designed with exceptional comfort in mind. To ensure lasting comfort, proper maintenance and care should be taken. During the normal use of your Airflex, you may notice slight body impressions. These impressions are normal characteristics of premium bedding materials, indicating the comfort layers are conforming to the contour of your body and are not structural defects.
To ensure maximum performance and to balance these impressions, spin and flip your Airflex head to foot every two (2) weeks for the first two (2) months of use. Thereafter, alternatively spin and flip quarterly. This “Scheduled Mattress Maintenance” lets your Airflex adjust smoothly and evenly to your body. We strongly recommend using a mattress pad to protect your bed against soiling and/or staining, as any soiled and/or stained product will void your warranty. Additionally, the law label and trade label must be intact and attached to the product to validate your warranty. These trade labels and law labels serve as a means of identification to establish your warranty rights. If they are not intact and attached, your warranty will be voided.
Follow the instructions on the Care Label attached to the back border of your Airflex.
Do not stand or jump on your Airflex, this is considered “abuse” and will void warranty.
Do not use dry cleaning fluid on your Airflex, this is considered “misuse” and will void warranty
Do not smoke in bed or place your Airflex near an open flame.*
* Your Airflex is manufactured, as required by Federal Law, to resist but not eliminate ignition to open flames.
Discard all plastic packaging immediately. The packaging can be dangerous to children and pets causing injury and/or death.
Warranty for “King” and “Queen” sized mattresses require additional frame support.
To aid in preventing mattress sagging and/or impressions, use a bed frame that supports the head, foot and sides of the mattress with a rigid center support that extends from the frame to the floor. To reinforce a frame that does not have a center support, use at least five 1″ × 4″ hardwood slats, cut to size, laid horizontally, on the inside ledge of your bed frame. Then lay your box spring on top of the slats.
Scheduled mattress spin and flip maintenance will ensure equalized wear.
To avoid personal injury and/or damage to your Airflex, do not attempt to do this without assistance.
Limited Warranty Information
10-year non-prorated warranty
To assure warranty, intact trade and law labels with proof of purchase are required.
This warranty is in lieu of any and all other warranties, expressed or implied, including those of fitness for a particular purpose and merchantability. In no event shall McRoskey Mattress Works be liable for damages or expenses directly or indirectly arising from the use of this sleep product or for special, indirect, or consequential damages of any nature whatsoever, except for the liability of repair or replacement covered by this limited warranty. The foregoing limitations of liability shall apply to the full extent permitted by law. McRoskey Mattress Work warrants, to the original purchaser only, that the sleep product will be free from defects as described in this limited warranty. At the time this sleep product was manufactured, it met all the requirements of State and Federal regulations.
Care must be taken in transportation and use of this sleep product. Any misuse of this sleep product will damage and/or make void its ability to resist combustion from any heat source and void all warranty coverage.
This warranty begins on the day of delivery. Should service be required, contact your retailer directly to facilitate your warranty. If your retailer is no longer in business, please contact McRoskey Mattress Works customer service. In all cases a copy of the original receipt showing the date and place of purchase is required. In addition, the trade and law labels must be intact and attached to identify and validate this warranty. If repair or replacement is performed, this warranty will not be extended. McRoskey Mattress Works reserves the right to substitute materials and/or models of comparable quality and does not guarantee that the fabric will match the corresponding piece.
Mattress warranty under normal wear covers:
Body impressions and/or sagging greater than 1 ½″ on mattress and only if the mattress has been continuously supported by an appropriate. foundation, with the appropriate recommended frame. “King” and “Queen” sets require a rigid center support that extends from the frame to the floor (see “Care and Warranty Instructions” for clarification)
Coil or wires that are loose or protruding through fabric
Other unforeseen defects in materials
Foundation and Box Spring warranty under normal wear and tear covers:
Bent, loose or split beams
Compression or unstapling of foundation module
This warranty does not cover:
Cost of transportation to and from factory or for repair and/or replacement (All transportation costs to and from factory for service is the sole responsibility of the customer)
Body impressions less than 1 1/2″ (This is normal and represents the conforming of the surface to the shape of sleeper)
Bent border wires, which run along the perimeter of the mattress
Mattress damage due to improper support
Structural damage due to using improper frame
Mattress and/or Box Spring or Foundation sold as “Floor Model”, “As Is”, or “Close Out”
Comfort level preference or firmness
Sheet fit
This Airflex warranty is void completely if:
Mattress and/or foundation is soiled, stained or burned
Mattress and/or foundation is misused or stored improperly
Mattresses must be sorted and transported in a lying flat position. Do not transport or store on the ends or sides of the mattress.
Mattress and/or foundation trade label and/or law labels are not intact
Your right under state law:
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific rights and you have other rights which may vary from state to state.